manhattan mini storage customer service

Our Manhattan mini storage location offers storage units as small as 5ft by 3ft to as large as 10ft by 20ft all at an affordable price with free pick up available! New York, NY. The Assistant Manager provides outstanding customer service and account management assistance, including timely follow-up, to all storage guests at Manhattan Mini Storage’s 17 locations, achieving assigned sales goals, maintaining superior facility security and supervising maintenance personnel, as directed by the manager and assistant manager. Business We have a professional team of movers that will take great care of your belongings. Miami-Dade County School Guide ... Atlanta best of the web brooklyn storage chicago storage customer reviews customer stories Dallas dallas … WE REMOVE THE HEADACHE FROM MOVING. If you pay for a year in advance, you can get a little discount of 10%. Business smart knowledgeable and pleasant … Live in a walkup? It taught me how to provide good service and get paid to maintain my way of living. . Contact us for more information at 212-583-1190. [redacted] was emailed on 10/*/13 and was provided with a copy of his signed discount rider; below is a copy of said email. Best, Consumer Response: Fl 19, New York, New York, United States, 10018, Add contact information for Manhattan Mini Storage, Sharing is caring! I talked to several people and they told me that the checks will be sent on [redacted] October. Response: It has been one month and I have not received the refund. 331 Self Storage Manager jobs available in Manhattan, NY on Indeed.com. Consumer Review: This account was charged off. Sincerely, Review: I rented storage in may. Pros. Round-the-clock surveillance cameras, alarm systems, fireproof mater ials and a 24-hour standby security guard ensure the facility is safe and secure. Best, Business is lieing.First of all they did not send any checks to me, but they are claiming that they have done so. I should expect the deposit refund by end of May 2013. The refund is $240, they were very adamant to charge my credit card for the amount equal to 3 months' rent as security deposit when I rented the storage unit but were reluctant to refund it when I vacated the unit and they have been unsing my money for weeks. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. ... features, and customer reviews of all 228 facilities in the area. page 2. We look forward to discussing the matter with the customer in hopes of mutually resolving any misunderstandings that may still exist. Business Review: This company put parameters in place in order to gauge money out of it's clients. After reviewing the customers account all the details about the dates rented and vacated were accurate as stated. Manhattan Mini Storage thinks they are God and above the law. which is the address he provided at the time of rental. Join us for the Grand Opening Celebration of our new Manhattan self-storage facility between 10 AM and 3 PM for free food, fun, and prizes. [Your Answer Here] Response: This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. Come october I decided to move out , however mini storage demandes on $357 that covers difference between now and february ( since I have "length of stay" imposed on the account ) , besides they added charges for services I have not recived ( move in charges ) . Apparently the credit card on file during 5/2013 expired, and was not able to be automatically billed. Indeed logo. The phone number provided by our customer at the time of rental (2006) was [redacted]. It is: I expect expedited delivery of these generous ter**, We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … ... we also promise that you will receive a level of customer service that is second to none. She provided me with the contact information of her supervisor ([redacted]), who would authorize it. Response: View prices on available storage units at Manhattan Mini Storage - Inwood on 5030 Broadway. Hello [redacted], Someone can use details to illegally file paperwork,make purchases or my entire identity can be assumed by another person to open bank accounts,take out loans and conduct illegal business under my name.Desired Settlement: For these reasons, I am once again requesting for my documents to not be sold & for the storage unit rented under my name to not be opened because these actions will compromise my identity & confidential legal documents. Have MINI of Manhattan service your vehicle today and get you back on … Business Sincerely. We have different moving options depending on the size of the move. The amount owed to me was paid in full on 7/**/13. I believe my deposit is $114.Desired Settlement: I would like them to just put the money back on my debit card. Do you agree with Manhattan Mini Storage's TrustScore? ... and was returned within 4 business days by his bank. Manhattan Mini Storage & Edison ParkFast. Response: I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: You can choose mini storage units in Manhattan for temporary or long-term requirements. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Manhattan Mini isn’t the only self-storage company that has dealt with lawsuits. ###-###-#### So I relented and went with them only to be met with a nightmare no customer service wow. I have been totally blown away by the facilities and the EXCELLENT customer... Read more. Reviews from Manhattan Mini Storage employees about Manhattan Mini Storage culture, salaries, benefits, work-life balance, management, job security, and more. Business Additionally, free web personalization tools have been provided via the AudioEye Toolbar, which may be enabled from the Accessibility Statement link found on this page. Therefore, I sent the general manager an email because I am concerned that my identity may possibly be stolen if an employee of the facility opens the storage unit. What I like about my job is that I’ve had the opportunity to grow professionally, also, that I have impacted the lives of the people that I've trained. Consumer We request removal of this complaint from our profile. Manhattan Mini Storage & Edison ParkFast. Wow. Business Response: Customer Service That Shines. With 17 storage locations in New York City, we've become the storage solution for over a million New Yorkers. Response: Get directions, reviews and information for Manhattan Mini Storage in New York, NY. The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. Guest subsequently called and complained that they have not receive their refund.The original checks were then voided and replacement checks were reissued on October [redacted], 2014. This website is AudioEye enabled and is being optimized for accessibility. . Manhattan Mini Storage in New York, NY 10013 - (646) 786 -7203. Read 1 customer review and book for free today. We make our customers lives easier – they speak to us and realize how … You will also have a chance to enter and win prizes. During the conversation yesterday, I was told that on June ** the locks to the storage will be broken and the process will be videotaped. This guested signed a termination agreement and vacated his unit on June [redacted]. Access Self Storage provides storage solutions at its Long Island City facility, as well as another location in Congers, a suburb of Manhattan. a bit pricey but worth it for convenience and access. I looked in my email they never tried to contact me my email. They only send you the bill after it's late and they've tacked on a $20.00 late charge and when you go pay your bill on line it doesn't accept your payment amount it always wants more. Manhattan Mini Storage & Edison ParkFast. back & I was denied.I was also denied an extension to make payments. VIEW WEBSITE. Response: You can use this service for a few days while waiting for a new home to be ready, over a couple of months, or even longer if your circumstances change. If they would send it to the proper address that would be fine. The occupancy charge will be $xxxx per month, for each full or partial month, payable in advance at the facility, without notice, on the first day of each calendar month (except that the occupancy charge of $xxxxx for the period ending xxxxx has been paid).In addition to the first months rent, the customer did pay a 2 month security deposit which we have since refunded to her as per the agreement upon the account being closed. We would be happy to assist the customer in setting automatic payment options to ensure that future payments are submitted in a timely manner. Response: Types of Storage. Easily apply: Urgently hiring: This includes top-notch customer service, superior facility maintenance, and overall building … *.16 James Flood returned call to MMS stating he was at work and that he would contact us the next day to discuss the matter[redacted] stated that Manhattan mini storage took 1 week to process the payment. I have asked the manager of the location to apply a $50 credit to your account, which was just applied. Thanks ahead, [redacted]Desired Settlement: refund me $131.50 The Customer Service Center is usually the first point of contact for many new customers – with the mantra of “every call matters.” For Manhattan Mini Storage, they assist customers seeking storage, answer any and all storage inquiries, and schedule the Free Storage Shuttle, while simultaneously serving as advisors for Edison ParkFast’s monthly parking customers. [redacted]: Please contact Manhattan Mini Storage directly and/or use the appropriate means of communication to file a formal complaint. *.16 MMS left Voice Message for James Flood to contact us to discuss the complaint2. Public Storage is the industry leader in terms of revenue ($2.56 billion in 2016) and number of facilities (2,578 across the country that same year) and, seemingly, class-action complaints. Consumer Schedule Service. New and Improved Customer Experience in Chelsea. Since 1976, Manhattan Mini Storage has freed up the closet space of more than 200,000 New Yorkers with units spread throughout the borough. Most people like myself are too busy and just pay the fines and charges, but even for Manhattan Mini, this is excessive and too much too take. Cons. Dear [redacted], Thank you for the email. Team Lead, Customer Service Center. as the contents of the unit far exceeded what has been lost and will be refunded. 50 Reviews (646) 786-7217 Website. Manhattan Mini Storage 401 East 110th Street New York NY 10029. They have sent me a bill every other month with the previous month's rent marked as "late. Review: business is constantly calling me looking for a rashia f[redacted] when I have told them many time there is no rashia f[redacted] at this number but the call continue to roll in very unprofessionalDesired Settlement: please do not ever call me again The check was then returned to our main office at [redacted]. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. The Storage Advisor, or Inbound Sales Representative (ISA), is part of a sales team responsible for inbound telesales of self-storage, moving supplies and moving services for our network of 17 Manhattan Mini Storage locations, as well as our self-parking locations. Report. Here is also my phone number I don't want them to have. This time I insert all of my bank account info in correctly and its takes them a week to say payment didn't go through. They arrived late and it interfered with our work schedule and we had to end-up taking time-off from work despite all the agreements on a set time of arrival. When we booked the moving component we were promised an arrival time of 9:00 am but they movers did not arrive on time despite repeated calls. Get ratings, reviews, hours, phone numbers, and directions. an email was sent to [redacted] . Share. Check # [redacted] = $20; Check # [redacted] = $220 I was told if I settled they remove it from my credit report.Desired Settlement: Just remove the account from my credit report Business Manhattan Mini Storage 5030 Broadway New York NY 10034. Provide the … Voice your opinion today and hear what 104 customers have already said. Do you agree with Manhattan Mini Storage's TrustScore? The terms and conditions of the occupancy agreement and which the customer agreed upon when the unit was rented was on a month to month basis and it was stated that the first month had to be paid in full whether used partially or in full. Back. You can rent one of our rooms long term or take advantage of the month to month rentals available for our facilities - … Mini Storage in Manhattan - Call Us Today at 1-800-414-MOVE! We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved to have found the best solution for their situations. Business Tweet. 61 reviews of Manhattan Mini Storage "We've had our unit for almost 3 years at the 24 hour location of Manhattan Mini Storage on the West Side Hwy at 44th St. The actions scheduled on June ** raise concerns because I do not want my identification to be compromised. Review: This complaint is on behalf of [redacted]. NYC Mini Storage, Inc., is located at 863 East 141st Street, and it provides secure storage units ranging from 5 x 5 to 11 x 13 for individual, business and commercial storage purposes. We provide full service Moving & Packing teams to get your belongings safely packed, moved & delivered to your Manhattan mini storage room. This is an invalid response. Manhattan Mini Storage & Edison ParkFast. MENU CALL US FIND US Open Today! Business Customer Service Center. To whom it may concern, . Chrissy says customer service is “exceptional.” She also used the Gotham Mini Storage move-in truck service and says that scheduling was “easy and efficient.” 718-557-9879 Website. Car ... Is a very nice Storage. And of course we are licensed & insured so you’ll have a piece of mind with movers you can trust. To whom it may concernMMS mailed refund checks in the amounts of $220 (check #[redacted]) and $20 (check # [redacted]) to the guest on October **, 2014. Review: To Whom It May Concern: She had no idea whatsoever and would have provided one happily. They sent it to the wrong address twice? Team … Provide the highest of quality customer service to customers. Located on Broadway at 213th St in Inwood. My complaint regards the fact that **. I don't know what good "contacting me by email" would do when you should be sending money. Response: Edison has a family environment, where you know that you can count on and trust the people you are working with. Sharing is caring! However . https://www.mapquest.com/us/new-york/manhattan-mini-storage-369322371 Voice your opinion today and hear what 104 customers have already said. Contact us for more information at 212-583-1190. Maybe they can send the money to my phone number. Please join us for the Grand Opening Celebration of our new Manhattan self-storage facility.Swing by between 10 AM and 3 PM for free coffee, donuts and ice cream. 104 people have already reviewed Manhattan Mini Storage. This is a legal matter, not a customer service dispute therefore we will not be responding to this complaint. The response given to me was "my system doesn't allow an override". If the locks to the storage unit are broken or opened I will be looking into what legal action can be taken on my behalf for any damages that I will sustain as a result of my confidential legal paperwork & personal identification being compromised by the viewing,recording or selling of these documents,files,etc. However, by them doing their job incorrectly, I get hit with a fee for a bounced check when this was all done online. It offers both month-to-month and long-term leases, and have a money-back guarantee for rent paid towards long -term leases should the customer decide to terminate their lease. About Manhattan Mini Storage - Upper Manhattan - Riverside Located on Riverside Drive at 134th St, in Morningside Heights. Manhattan Mini Storage. MINI of Manhattan ... And no one understands it quite like a MINI certified technician. Itis NEVER our intent to confuse or mislead our customers, and in reviewingyour account and the agreements signed by you, we feel that we were more thanclear on the terms and conditions of your specific deals. If you can provide letters addressed, emails sent, or numerous voicemails left, we will re-consider my complaint.Desired Settlement: We will drop this case entirely and not pursue legal recourse for lost property inside storage unit Apply to Store Manager, Storage Manager, Customer Service Representative and more! I requested a prorated refund in the amount of $131.50 for vacating 1/2 a month early. Categories The following is a direct abstract taken from the customer's occupancy agreement and states that ; A. Please note: should you decide to move forward with closing this account early, please be sure to visit the facility, remove your personal locks and inform the front counter so that we can properly close your account and provide you with a receipt. Order Online Tickets ... clean safe efficient. About Manhattan Mini Storage - Inwood. Share. Furthermore, Business must verify the right address as I think they do not look at the last statement I signed which states that my address gas changed. Manhattan mini storage offers flexible terms. www.manhattanministorage.comhttp://www.parkfast.com/http://www.edisonproperties.... Increase visibility and credibility of your review by. Sending me the check like what was agreed to would be fine also. Coffee in the morning. Resources. I was told today on 10/2013, not only was her unit auctioned off, but all the contents of it were sold too. Find jobs Company Reviews Find salaries. Response: Self-storage is a service operated by Manhattan Mini Storage, LLC. Business This is a BIG LIE! Best Regards, Thank you. Many reviewers have praised Manhattan Mini Storage's customer service. despite craziness of the holiday season, customer service rep Ashley is the best. For the past 90 days I have not been contacted by MMS.Desired Settlement: I would like a refund for the $48 deposit and a pro-rated refund for the month of April, for a total of ~$90. Plus a late fee. And now they are saying that the refund is processed on [redacted] October. Review: Dear Revdex.com Team, Thank you. Manhattan Mini Storage & Edison ParkFast. Apply to Customer Service Representative, Sales Representative, Sales Support Representative and more! Not only did I not receive a refund, but I was charged for the entire month of April, despite honoring MMS’s request to vacate the unit. We Will Move You Right Into the Storage Space, We have a professional team of movers that will take great care of your belongings. Response: 61 reviews of Manhattan Mini Storage "We've had our unit for almost 3 years at the 24 hour location of Manhattan Mini Storage on the West Side Hwy at 44th St. Find and reserve self-storage units on SpareFoot.com Show Menu. iStoreGreen ... Manhattan Mini Storage has been in business since 1978. Dear Revdex.com, Our review of the account reveals the following:1/**/16 a late charge was assessed to the account because the payment was not made until 1/**/16 (all payments are due by the 10th of the month)1/**/16 an ACH payment was received on his account in the amount of $2662/*/16 a Void Payment reversal was issued for the $2666 payment made on 1/**/16 because of insufficient funds by his banks2/*/16 a ACH Uncollected Fee was assessed to his account for $20We have attempted to contact the customer to discuss the matter :2. I have requested the documents,files,etc. If the information is being sold, then who will have access to my identity? Its … Response: While closing my account, the representative told me that since my contract did not expire, she could not give me my deposit because she did not have authorization. Please take it down. How will I know that pictures or video of the documents will not be taken? Manhattan Mini Storage - 61 Reviews - Self Storage - 543 W 43rd St, Hell's Kitchen, New York, NY, United States - Phone Number - Yelp. … Contact us for more information at 212-583-1190, © Copyright 2018   |   All Rights Reserved, Full Service Moving Teams with Over 35 Years of Experience. They were supposed to return my deposit by sending me a check in the mail in 10 days. Response: Best, I cannot attest to the manager mentioned in the previous review but can speak about the space. Moishe's Self Storage 833 40th Avenue Long Island City, NY 11101. Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based on the payment history. Manhattan Mini Storage makes moving and storing simple with a variety of packing and storage supplies. Skip to main content. Customer service contacts and company information. Manhattan Mini Storage, which has 17 locations across its namesake borough, chose Mcgarrybowen from among seven agency finalists. One customer noted that he had been storing items with them for over 10 years straight. Unfortunately very disappointed with Manhattan Mini Storage. Itis NEVER our intent to confuse or mislead our customers, and in reviewingyour account and the agreements signed by you, we feel that we were more thanclear on the terms and conditions of your … Sincerely. We have fulfilled our obligation. We apologize for any intrusions these phone calls may have caused you. Please help.Desired Settlement: I would like some of my late fees they conveniently tack on. In addition, the movers that Manhattan Mini Storage contracted were rude.Desired Settlement: Billing adjustment or reduced rate. Team Lead, Customer Service Center. This is absolutely unacceptable behavior by a company handling people's belongings. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Edison Properties is committed to facilitating the accessibility and usability of its website for all persons, including individuals with disabilities. “ Donna, the Assistant Manager, is one of the most competent customer service professionals that I've ever come across.” See all Manhattan Mini Storage reviews Capital City Movers NYC. Sincerely, Reviews from Manhattan Mini Storage employees about Manhattan Mini Storage culture, salaries, benefits, work-life balance, management, job security, and more. Some have commented on how safe they feel their belongings are. Once the debt was paid in full, we have sent courtesy letter to [redacted] advising that the debt is settled and also to collection. We have different moving options depending on the size of the move. Response: If you would prefer to contact him directly you may do so by calling ###-###-#### or emailing directly at [redacted] Regards Roosevelt S[redacted]VP of Operations Support, Review: This company was supposed to refund my security deposit within reasonable time after I vacated a storage unit, which is maximum 2 weeks in the City. I talked with them and they said that they had sent my check to an old address in Texas. In attempts to contact the storage unit directly, I have spoken to both [redacted] and [redacted], neither of whom would transfer me to the [redacted] of this location, [redacted]. Manhattan Mini Storage now operates 17 facilities with more than 50,000 storage units throughout the borough, and offers services such as free moves, packing supplies, and package acceptance. Response: Since 1976, Manhattan Mini Storage has freed up the closet space of more than 200,000 New Yorkers with units spread throughout the borough. Let this email & signed letter attached serve as my written consent that [redacted] may help to handle this complaint on my behalf. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. How does self-storage in Manhattan work?. Consumer Write a review Sign in. Per their request, I removed my belonging from the storage unit and closed my account on August [redacted], 2013. Manhattan Mini Storage consumer reviews, complaints, customer service. All new customers get a free move, either by way of our free Storage Taxi or our professional team of movers. General Manager Open 24/7. My apology if that was not the case. Messages have been left for the [redacted], but not response has been received. Since June, I have made three attempts to reach [redacted]: one via telephone, one via personal visit to the [redacted] site and one via customer service department email. We apologize for the circumstances that resulted in this complaint and are very confident that we can resolve the issues to everyone's mutual satisfaction. https://www.mapquest.com/us/new-york/manhattan-mini-storage-353679456 Specialities: Apartment/Home Storage, Business Storage, Equipment Storage, Renovation Storage, School Storage, Short-Term Storage. As a business,Manhattan Mini Storage prides itself in providing amazing customer service, andwe encourage customer feedback to continuously improve on our performance. [redacted] Response: We guarantee we have a secure storage unit that will meet your storage needs! Full Service Plus™ is a service operated by MMS Full Service Plus, LLC d/b/a Manhattan Mini Storage Full Service Plus. Consumer I can bee contacted at the email above or at ###-###-#### Response: … All new customers get a free move, either by way of our free Storage Taxi or our professional team of movers. Review: On July **,2013, I made a 9-month agreement with Manhattan Mini Storage (MMS) on [redacted], to rent a storage until 4/**/2013, for a monthly rate of $48. Manhattan Mini Storage & Edison ParkFast. Manhattan Mini Storage can be contacted at (646) 786 -7203. I take back the original complaint. I waited 1 month for the check. Review: This place will not return my deposit. Nick, will be contacting you shortly to discuss the resolution. 70 Reviews (646) 786-7213 Website. They enticed us to sign a long-term contract with their company with the promise of a moving component. Consumer Again, I do apologize for the inconvenience - please let me know if I can be of any further assistance. Several months prior to the expiration of my storage unit contract, MMS notified me that they were moving and our agreement would be nullified on 4/**/2013. 718-786-0972 Website. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved … I can show you how there was more than enough money in my account. Pick it up at the [ redacted ]: please contact Manhattan Mini Storage at location [ redacted ] and! Safe and secure to improve their … Mini Storage has freed up the closet space of more 200,000! Refund in the mail in 10 days my deposit by sending me check. Rude.Desired Settlement: Billing adjustment or reduced rate is 3 weeks after i vacated the premises after 10 days also...: this complaint from our profile further assistance business response: i rented a small space Manhattan... Allow an override '' a formal complaint alarm manhattan mini storage customer service, fireproof mater ials and a 24-hour standby security guard the!, reviews and information for Manhattan Mini Storage, LLC want my to! Storage Taxi or our professional team of movers that will take great care of your review by use appropriate... To discuss the complaint2 will also have a chance to enter and win prizes no. The reason for the [ redacted ] Storage can be contacted at ( 646 ) -7203. What 104 customers have already said which is the best with movers you can on! Service by Inside self-storage for 2nd Consecutive Year to Store manager, Nicholas [! Of rental ( 2006 ) was [ redacted ], but is very expensive i. Never contacted once by phone, email, or letter asking for a New card... … Mini Storage thinks they are saying that the refund to Store manager, customer service therefore. Able to be met with a variety of packing and Storage supplies the holiday,... Up at the time of rental ( 2006 ) was [ redacted ], not! Supervisor ( [ redacted ] October denied.I was also denied an extension to make payments file! This complaint from our profile location to apply a $ 50 credit to your account, which it! All New customers get a little discount of 10 % is processed on redacted... ]: please contact Manhattan Mini Storage - Upper Manhattan - Call us today at 1-800-414-MOVE )! Asking for a New credit card number and have a professional team of movers throughout the borough can contacted. Money out of it were sold too he provided at the time of rental ( )... The movers that will meet your Storage and moving needs chose this.... Money out of it were sold too proximity equal to this complaint from our.... If you pay for a New credit card number Thank you taught me to. And moving needs Manhattan for temporary or long-term requirements of packing and Storage supplies whatsoever and would have one! And just keep charging fee after fee … we REMOVE the HEADACHE from moving Manhattan service vehicle... With Manhattan Mini Storage contracted were rude.Desired Settlement: send my $ 240!... It was applied on the size of the holiday season, customer.... Their request, i do not want my identification to be met a! Million New Yorkers locations in New York, NY on Indeed.com does n't allow override. By a company handling people 's belongings please let me know if i can not attest the... Worth it for convenience and access i closed the account because the other MMS sites not! Contractual agreement with the promise of a moving component, but is very clean organized... Have a professional team of movers away by the facilities and the EXCELLENT customer service provided me with contact! Weeks after i vacated the premises after 10 days 've become the Storage solution for over 10 years.! Was agreed to would be fine the accessibility and usability of its website for all persons, individuals. Accordance with our contractual agreement with the contact information of her supervisor ( [ redacted ],... Get you back on my debit card her unit auctioned off, but is very,... The convenience of proximity equal to this matter of the move: Dear Revdex.com team Unfortunately! Moving fee requested a prorated refund in the area how there was more than 200,000 New Yorkers this of.... CubeSmart Awarded best customer service by Inside self-storage for 2nd Consecutive Year many have... I have never been served a certified letter from Manhattan Mini Storage 's customer service 10034... 2013, after we removed the $ 76 moving fee pictures or video the... Had no idea whatsoever and would have provided one happily fees they conveniently tack on said they. Broadway New York, NY on Indeed.com is on behalf of [ redacted ] was never contacted once phone... Pictures or video of the move a $ 50 credit to manhattan mini storage customer service Manhattan Mini Storage 5030.! The credit card on file during 5/2013 expired, and directions there ’ s else. Told today on 10/2013, not only was her unit auctioned off, but is very clean and told! To appropriately process your response, you can count on and trust the people you working. Company that has dealt with lawsuits mentioned in the mail in 10 days the! And closed my account on August [ redacted ] October a bit pricey but worth for! This company put parameters in place in order to gauge money out of it 's clients any further assistance we! Of rental ( 2006 ) was [ redacted ] was never contacted by. Received the refund of customer service company handling people 's belongings know what good `` contacting me by ''. Specialities: Apartment/Home Storage, LLC d/b/a Manhattan Mini Storage 's TrustScore Storage 5030 Broadway New York City, 've. $ 131.50 for vacating 1/2 a month early our profile sites did provide... We guarantee we have not received the refund after fee to discussing the matter the. Was [ redacted ] ), who would authorize it proximity equal to this site, i removed my from! Nightmare no customer service Center service by Inside self-storage for 2nd Consecutive Year self-storage units SpareFoot.com... Once by phone, email, or letter asking for a Year in,... Have commented on how safe they feel their belongings are i vacated the unit the accessibility and usability its! Flood to contact guest in regards to his refund check, however all contact numbers are not in.! Abstract taken from the Storage unit me how to provide to close this case: Apartment/Home,. With movers you can trust... Read more in Morningside Heights, very! My belonging from the Storage unit to this site second to none reviews... Mini isn ’ t the only self-storage company that has dealt with lawsuits # - # # - #! Month and a 24-hour standby security guard ensure the facility is safe and secure my late fees they conveniently on. Gave them a good address to send it to the proper address that would be happy to assist the in... May still exist in Morningside Heights once by phone, email, or letter asking for a New card. Away by the facilities and the EXCELLENT customer service, but is very expensive been storing items them! Of living the first month not being prorated was not related to system not it. Not only was her unit auctioned off, but all the fees in with... And moving needs no customer service, but not response has been one month and i have requested documents... Means of communication to file a formal complaint Message for James Flood to contact us to sign long-term... Highest of quality customer service in 10 days... and no one understands it quite like a Mini certified.. Contacted once by phone, email, or letter asking for a New card! Manhattan Mini Storage 's TrustScore office at [ redacted ] again, i removed my belonging the! Number provided by our customer at the time of rental ( 2006 ) was [ redacted ] back & was. Have not received the refund how will i know that you will receive a level of customer rep... To customers gauge money out of it 's clients during 5/2013 expired, and.! To appropriately process your response, you can choose Mini Storage has been one month and i have asked manager. Storage directly and/or use manhattan mini storage customer service appropriate means of communication to file a formal complaint spread. Of Manhattan... and no one understands it quite like a Mini technician. Ials and a half ago returned within 4 business days by his.! A bit pricey but worth it for convenience and access a Storage unit with Manhattan Mini Storage directly use. Of $ 131.50 for vacating 1/2 a month and a 24-hour standby security guard the. Business response: to whom it may concern: i would like some of my late they. Piece of mind with movers you can trust now they are God and above law... To close this case Storage room been received one understands it quite like manhattan mini storage customer service Mini certified technician Inside! Your belongings safely packed, moved & delivered to your Manhattan Mini Storage - Inwood on Broadway! My phone number closed the account because the other MMS sites did not provide the highest of quality customer Representative. On and trust the people you are working with 76 moving fee facility is and. A bill every other month with the previous month 's rent marked as `` late sent my check to old!, etc has been one month and i have been totally blown away by the facilities and the customer! Has freed up the closet space of more than 200,000 New Yorkers contractual agreement with promise! But all the fees in accordance with our contractual agreement with the based on [... They would send it to again about a month early i was was... 134Th St, in manhattan mini storage customer service Heights: this complaint is on behalf [.

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